My wife went for a regular GYN checkup on February 3rd, 2011, which included some standard tests, conducted by LabCorp. This resulted in three unpaid bills:
- Dr. C’s bill was for $242.68
- First LabCorp bill for $830
- Second LabCorp bill for $245
In response to the above claims, on February 28th (almost one month later!), United Healthcare sent us a standard pre-existing conditions questionnaire, a letter asking for the names and contact information of all doctors whom my wife had visited between 10/1/2010 and 10/1/2010. Yes, this is just one day. I called UHC and asked about an explanation. They said that there was a computer error when the letter was generated and they would send a new one. So they did.
The new letter listing correct dates (time frame between 6/12/2010 and 9/12/2010) arrived a couple weeks later leading to further delay in re-processing! My wife and I filled it out and sent it as soon as possible (I didn’t keep a copy so I don’t have the exact date). Continue reading